Jigsaw began with some late night conversations among friends - a small group of like-minded people wanting to use our skills to bring about positive change in our complex world. Each of us was already very involved in international development and humanitarian response. We shared - and still share - a deep conviction that evidence building is vital to disrupt and strengthen the sector.
Fast-forward a decade and Jigsaw is an established and trusted provider of research, evaluation and strategy. Everything we do is focused on enhancing outcomes. We are committed to using our skills to bend the curve of progress as much as possible. No single team can do this on all fronts - and that is why we specialise in four sector areas.
We are driven by our mission and are a certified social enterprise. All the profit we have made since we started has stayed within the organisation to help us invest in getting better at what we do. We are in this for the long haul. In addition to the clients we serve, we have long-term partnerships with a small number of organisations including Refugee Support Network, University of Cambridge, and UNHCR.
We try our best to live by eight values. We enjoy talking with people about how these values guide our decision making - please ask us. Also, If you engage with Jigsaw and we don’t match up to our values then please tell us - we appreciate feedback and are committed to improving all the time.
We focus on the end game - this means you can expect us to focus on things like contextualisation, sustainability and scalability.
We play to our strengths - this means we only say yes to a few things, invest in building our technical expertise, and aim to be exceptional at what we do.
We ask important questions - life is too short to go with the flow, so we challenge ourselves and those we work with to think critically and constructively about big problems.
We treat people with dignity - power dynamics are real, respect is important, and our values are lived out through every interaction we have with each other and our research participants.
We are committed to learning - we do this collaboratively and rigorously, we believe in understanding complex systems, validating our assumptions and applying lean and adaptive principles to all our work.
We prioritise local contexts - and believe that our work is most effective when communities are involved in decision making. This means we invest in understanding the socio-cultural and historical contexts of the places where we operate.
We listen deeply - everyone has a story and this matters, so we prioritise participatory and child-friendly methods and build strong relationships with local research organisations.
We believe change is possible - but making it happen is complex and takes a long time, so we focus our energy on ensuring our work gets read, listened to, and has a positive impact on decision making.