The case study report is available here.

Jigsaw Consult works on a variety of engagements with clients and at any one time is delivering a broad range of products and services. A core driver for any piece of work is the development of a strong working relationship with the client and the opportunity to journey with them to the successful completion of the contract. As a result, the opportunity to mentor a client over an extended period of time is something we find very rewarding. We were therefore keen to provide mentoring for Raleigh International as the organisation transitions from a successful youth expedition organisation to a credible sustainable development organisation.

The engagement had four main components. Firstly we reviewed existing M&E procedures, capacity and tools. Secondly, we developed an M&E framework and collaborated in forming a Theory of Change for the organisation.  Thirdly, we mentored Raleigh’s M&E manager, ensuring that the necessary skills and knowledge transfer took place so that the plans could be successfully implemented. Fourthly, Jigsaw produced a case study report, providing independent evidence of the impact of one of Raleigh International’s programmes.

"Jigsaw impressed immediately with their speedy grasp of our organisational context, the issues we faced and therefore quickly began to add value and make an impact. They were flexible and responsive to changing demands, always available and supportive…" -  Brandon Charleston, Monitoring & Evaluation Manager, Raleigh International

In addition, we were invited to conduct an independent evidence case study of Raleigh’s Water, Sanitation and Hygiene (WASH) activities in Nicaragua, including the impact of youth-led development by International Citizen Service (ICS) volunteers. This case study was undertaken separately from our ongoing M&E engagements with the organisation. Through desk research, data gathered from beneficiaries by ICS volunteer alumni in Nicaragua, and a five day visit from a Jigsaw consultant, we identified many positive aspects of Raleigh’s approach and provided evidence of the impact of youth volunteering within the ICS programme, as well as highlighting areas for improvement and learning. 

"…Jigsaw brought excellent knowledge and expertise to propose good questions to support us moving forward.  Documents and other deliverables were always received on time and to a high standard.  It was a pleasure to work with such a professional and friendly team.  We look forward to working together again." -  Brandon Charleston, Monitoring & Evaluation Manager, Raleigh International